Meet the team

Redcape is made up of a team of technology and design professionals working throughout Europe.

We all share a common goal of making Redcape the world's number one customer service and helpdesk software.

Paul Bullivant
Technical Director

Paul is the lead developer on the project. Paul is a Microsoft Certified Professional with over ten years experience in IT Support and Software Development. Combining his experience in both fields, Paul has been able to rapidly produce redcape from the ground up with a design that is focused on ease of use and an excellent customer experience.

Dan Carroll
Operations Director

Dan epitomises the model of customer support that every company should have; the ability to discuss issues with a customer and then design and implement the solution. Dan’s diverse experience in developing derivatives trading software in the City and personal service for a Royal family brings together technical skills and customer service unmatched in the industry.

Jon Low
Creative Director

Jon aka 'Chinese Elvis' is the beauty behind the brains. The entire name, visual concept and look of redcape was developed in his studio in Liverpool. Inspired by the curtains in his local cinema, redcape is a fresh new look for the web scene. Jon has over 8 years experience in graphic design and dances like the king of rock and roll.